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Welcome to Halcyon Homebody's

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy describes how Halcyon Homebody (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, require further information about our privacy practices, or wish to lodge a complaint, please contact us via email at hello@halcyonhomebody.com or by mail at:

Halcyon Homebody LLC
1932 Bluethroat, New Braunfels TX 78130

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: Shared with our processor Shopify.
    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
    • Source of collection: Collected from you.
    • Disclosure for a business purpose: Shared with our processor Shopify.
    • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies.

For more information about how targeted advertising works and how to opt out, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI Educational Page. You can opt out of targeted advertising by visiting:

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Cookies

We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us via email or mail using the details provided under “Contact” above. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.